Terms of Use

✅1. Acceptance of Terms

By accessing or using the CryptoPOS platform at app.cryptopos.ng, registering an account, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

If you do not agree to these terms, you must not use our platform. These terms constitute a legally binding agreement between you and CryptoPOS Nigeria.

👤2. Eligibility

To use CryptoPOS, you must:

• Be at least 18 years of age
• Be a resident of Nigeria or have a Nigerian bank account for NGN settlement
• Have a valid Nigerian phone number
• Not be prohibited from using financial services under Nigerian law
• Provide accurate and truthful registration information

By registering, you represent that you meet all of the above requirements.

🏪3. Services Description

CryptoPOS provides the following services:

• Merchant POS: Accept cryptocurrency payments from customers and receive NGN equivalent in your account balance
• User Wallet: Send, receive and hold multiple cryptocurrencies with a dedicated wallet address for each coin
• Buy & Sell: Exchange cryptocurrency for NGN and vice versa at published rates
• NGN Savings: Earn interest on your NGN balance through flexible and fixed savings plans
• NGN Withdrawal: Transfer your NGN balance to any Nigerian bank account
• Referral Programme: Earn rewards by referring other users and merchants

CryptoPOS is a payment facilitation platform, not a licensed exchange or investment product. We do not provide financial advice.

🔐4. Account Registration & Security

You are responsible for maintaining the security of your account:

• Your phone number is your unique User/Merchant UID and cannot be changed after registration except through a formal request
• Your 6-digit PIN is your authentication credential — keep it private and do not share it with anyone, including CryptoPOS staff
• You are fully responsible for all activity that occurs under your account
• You must notify us immediately if you suspect unauthorized access to your account
• CryptoPOS will never ask for your PIN via any channel
• You may only hold one account per phone number

🪪5. KYC & Compliance

CryptoPOS operates under Nigerian financial regulations and is required to verify the identity of all users:

• You must provide accurate NIN, government-issued ID, and (for merchants) CAC registration documents
• Submitting false or forged KYC documents is a criminal offence and will result in immediate account suspension and reporting to relevant authorities
• KYC verification is reviewed and approved by our admin team — typically within 24 hours
• Certain features may be restricted until KYC is approved
• We reserve the right to request additional documentation at any time

💰6. Fees & Exchange Rates

CryptoPOS earns revenue through exchange rate spreads:

• Our fee is embedded in the buy/sell exchange rate displayed at the time of transaction — there is no separate transaction fee
• Exchange rates are derived from live market data and updated every 60 seconds
• The rate shown at order creation is the rate applied to that order — subsequent market movements do not affect confirmed orders
• NGN withdrawal to bank may incur a small processing fee, which will be displayed before you confirm
• Savings interest rates are displayed in-app and may change with 7 days notice

We do not charge hidden fees. The naira amount shown at checkout is the amount that will be settled to your account.

⚡7. Transactions & Settlements

• Crypto transactions are final and irreversible once confirmed on the blockchain
• NGN settlement to your balance occurs automatically after blockchain confirmation — typically within 5–15 minutes
• Settlement timing may be delayed by blockchain network congestion, which is outside our control
• NGN withdrawals to bank are processed during business hours and may take up to 24 hours
• You must ensure your bank account details are correct — CryptoPOS is not liable for transfers made to incorrect account numbers you provided
• We reserve the right to place holds on transactions that trigger our fraud detection systems pending review

🚫8. Prohibited Activities

You must not use CryptoPOS for any of the following:

• Money laundering, terrorist financing, or any activity that violates Nigerian law
• Processing payments for illegal goods or services
• Providing false identity information or impersonating another person
• Attempting to circumvent our KYC or fraud detection systems
• Using the platform to harass, defraud, or harm other users
• Reverse engineering, scraping, or attacking our platform infrastructure
• Creating multiple accounts to abuse referral or bonus programmes
• Using automated bots to interact with our platform

🎁9. Referral Programme

• Each registered user and merchant receives a unique referral code
• Referral rewards are credited when the referred person completes registration and makes their first qualifying transaction
• Referral rewards are subject to change — current rates are displayed in your dashboard
• We reserve the right to reverse referral rewards if we determine they were obtained fraudulently
• Self-referral (referring yourself through another account) is prohibited and will result in account suspension

💹10. Savings Feature

• NGN savings earn interest at rates displayed in the app — rates may change with 7 days notice
• Flexible savings can be withdrawn at any time
• Fixed savings plans may have lock-in periods during which early withdrawal is restricted or subject to a fee
• Interest is accrued daily and credited to your balance
• The savings feature is not a bank deposit and is not covered by NDIC insurance
• CryptoPOS is not a licensed deposit-taking institution

⚖️11. Limitation of Liability

To the maximum extent permitted by Nigerian law:

• CryptoPOS is not liable for losses arising from cryptocurrency market volatility
• We are not liable for delays or failures caused by blockchain network issues
• We are not liable for losses resulting from your failure to secure your account PIN
• We are not liable for indirect, consequential, or punitive damages
• Our total liability to you for any claim shall not exceed the amount of your NGN balance at the time of the incident

Nothing in these terms limits our liability for fraud, wilful misconduct, or as otherwise required by law.

🔒12. Account Suspension & Termination

We may suspend or terminate your account at any time if:

• You violate these Terms of Use
• We detect suspicious, fraudulent, or illegal activity
• You provide false KYC information
• We are required to do so by law or regulatory directive

In cases of suspension, we will attempt to contact you via your registered email or phone number. Any NGN balance will be held pending review. You may close your account at any time by contacting our support team.

©️13. Intellectual Property

All content on the CryptoPOS platform — including the brand name, logo, UI design, software, and written content — is the intellectual property of CryptoPOS Nigeria. You may not reproduce, distribute, or create derivative works without our express written permission.

🏛️14. Dispute Resolution

If you have a dispute with us:

• Contact our support team first — most issues are resolved quickly
• If unresolved, disputes will be governed by the laws of the Federal Republic of Nigeria
• Both parties agree to attempt good-faith negotiation before pursuing formal legal action
• The courts of Nigeria shall have exclusive jurisdiction over any disputes arising from these terms

📝15. Changes to Terms

We may update these Terms of Use from time to time. When we make material changes, we will notify you via your registered email or SMS at least 7 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated terms.

📞16. Contact

For questions about these terms, to report a violation, or for any other support: